Providing Service for desktops, laptops, netbooks, iPods, iPads, tablets
BT Computers LLC 1412 4th Ave. South Denison Iowa 51442   |   712-263-8988

Frequently Asked Questions

When I boot up or turn on my computer I get a ....
The power went out and my computer won't reboot ....
I have DSL and I cannot browse the internet. I ....
I have dial up internet. When I try to connect to ....
I just got home from picking up my computer and I ....
Every time I turn on the computer I have to set ....
My computer is making a loud whining noise when I ....
My computer makes a clunking noise when it boots ....
Should I make backups or save files from my ....
Do you have any cleaning tips for my computer?....
What are a few maintenance tips for keeping my ....
I have dial up internet. When I try to connect to the internet it says "No dial tone, please make sure your phone line is connected." What can I do?

First check to make sure your phone line is plugged into the wall jack and your computer. There are two places to plug-in to the modem on the computer. Make sure the phone line is plugged into the line jack and not the phone jack. The phone jack is there to allow you to have a phone plugged in to your computer at the same time.

If it is plugged in correctly then a recent storm may have caused the problem? If you suspect you may have been hit by lightning then your computer needs to be looked at to make sure there is not any other damage. 99% of the time when a computer is hit by lightning, it is hit through the phone lines. If you have a surge protector with phone support (the phone line goes from the wall to the surge protector then to the computer) try unplugging the phone line from the surge protector and directly into the wall jack. If this solves the problem then the surge protector has done it's job and needs to be replaced

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